b'Outcome Measurement Barbara Richard, Arrow2, LLC., worked with RCAC staff to create a data inventory and provided guidance and input on methodology, developing Key Performance Indicators (KPIs) and creating baselines that will continue during fiscal year 2022. By improving its data use, RCAC will strengthen and grow its programmatic work through measuring its effectiveness. Data and impact measurement will help RCAC articulate a narrative around how and why its programs achieve a positive impact on the individuals it serves.2021 Rural Community Assistance Corporation Annual Report 15'