b'Organizational Changesstrategic FrameworkRCAC safety RCACs Board and Senior Leadership Team developedIn the spring of 2020, uncertainty already swirled around a Strategic Framework for the next 18 months, with theCOVID-19 and its potential impact to RCACs West Sac-following pillars:ramento Headquarters and field offices. RCACs Senior Core Competencies: Ensure rural communities haveLeadership Team (SLT) convened to discuss COVID-19 culturally appropriate access to resources by prioritizingpreparedness at the beginning of March.community-identified needs and advocating on behalfSLT created a 3-Phase COVID-19 Response Plan to address of these communities with public and private-sectorremote work arrangements, travel limitations, and event partners. cancellations or transitions to online events. Conditions Increased Investment: Strengthen the economies of ruralchanged almost daily in March and all 73 personnel at the communities through increased capital investment thatWest Sacramento office transitioned to remote work in supports small businesses and community development. time to comply with the statewide shelter-in-place order Californias governor issued on March 19, 2020. Indigenous Communities: Collaborate with grassrootsRCAC field office spaces in other states also were closed, and Indigenous-led organizations that provide infrastruc- and those employees were moved to remote status. ture, housing, lending and other essential services inRCAC suspended travel, but later reinstated it selectively Indigenous communities. according to community need and local guidelines. RCAC Diversity, Equity and Inclusion: Grow inclusive practicescreated trainings to ensure safety and compliance with by improving organizational awareness, positioning, andcurrent CDC and local guidelines.approaches, which embrace Indigenous knowledge and are mindful of historical contexts, to better serve internal stakeholders and external partners and communities.Capacity Building and Innovation: Strengthen RCACs operations by exploring innovative strategies, improving internal infrastructure, and promoting staff development so that RCAC can continue to build the capacity oforganizations.Outcome Measurement: Transition RCAC measurement to an outcome-based model that effectively articulates the narrative of our work, increases learning opportunities to refine our programmatic approach and expands the metrics we can share with diverse funding sources.16 | RCAC Annual Report'